There are many great web designers and marketers in Albury Wodonga. The range and quality are impressive; just search "Marketing Albury" or "Marketer Albury" or should you? Marketing services Albury, maybe?
At the end of the day, you want someone local to your area. You want a guide you can trust to transform you into your business's aspirational identity by setting achievable goals.
The purpose of this article is NOT TO GET YOUR BUSINESS as a small/medium business in beautiful Albury Wodonga, I want to see local agencies flourish and deliver quality marketing services to the area. I want to see agencies follow a best-practice approach and use StoryBrand to take businesses to the next level.
Let's start by saying you want someone local who knows what they are doing and can deliver you outcomes. For me, it's always about outcomes and not just marketing fluff. Web Designers and creatives in particular, can be really excellent at fluff that takes six-twelve months to cut through but I shouldn't pick on just them. They are exactly who we need to develop something that is going to be aspirational to your customer's identity in a beautiful but meaningful way.
Keeping work local and jobs in regional centres like the Murray area is really important to me. I'm in the sister town of Wagga up the road and have no affiliation with any of the agencies we're going to be talking about. I will start by saying that I do have some bias towards agencies that work differently to an IT guy who also might know something about building a website but nothing about planning, strategy, content and a customer persona. for this reason, I would avoid "agencies" that have IT in their name.
It's funny because I was that IT guy, I studied IT at uni and used my trade for many years, delivering functional results for the Australian Army in the way of a web-based database system that solved a problem.
Let's also be clear about setting expectations; I'm a 20+ year web developer, not a copywriter, not a designer, not a photographer. So my perspective on what agencies should or shouldn't be doing to grow your business whether it be in Albury or Wagga will be different from that of the rest. However, as I mentioned, I am outcomes-focused and have the need for clarity in communication.
Unfortunately, none of the agencies I've seen in Albury have really implemented StoryBrand in their portfolio.
Be aware that one of Regional Web Developers' primary goals is to see marketing companies in regional Australia do marketing better, better than some of the agencies in the cities.
This leads me to the next point if you are a marketing company in Albury or Wodonga, I would expect part of your services would be websites. SEO and websites are my specialty. I work with agencies mainly design-based throughout the Riverina area from the Murrumbidgee to the Murray in Albury. I am part of the RWD support network if you need web development or SEO skills met.
What experience have I had with a marketing business? I have operated a separate business in Wagga for the past 15 years, where we have worked with many big-name national businesses with millions in revenue. Over 200 businesses rely on my web development and operation skills to keep their businesses online daily.
The first thing they will want you to do once you are onboard is to understand your business better and make some discovery processes. You may or may not have a marketing strategy already, but this will start the process of going down the rabbit hole to define how to communicate to your ideal customer, where they are, and what tactics to use with them etc. etc. how will you transform them into their aspirational identity and solve their problems?
I like to outline processes and do SOPs for clarity and brevity so below in an ordered hierarchy list is some of the key terms your going to come across.
As a business owner, you don't need to know too much detail behind each but you just need to know enough so you know the marketing agency you're speaking to is legit.
Marketing Strategy - Part of your business plan - how to achieve marketing goals - sometimes confused with a "Marketing Plan". It is however more strategic. Will you trust a third-party company to contribute to your business plan? I ask this question because usually a business engaging a marketing person isn't expecting this engagement. They are expecting they need a website, some social media work or a logo. Tactical problems fulfilled. A graphic designer will attempt to switch from a task based solution to a strategic solution because their's more value in this than simply moving pixels around. They become an adviser or consultant instead of what you really wanted them to do in the first place. The later thought is exactly what you as a business owner needs but have you got the right web designer or agency for the job?
A goal could be "Build strong brand", "attract engage delight", "attract your ideal customers"
Marketing Plan - It includes details about tactics to the ideal customer identified in the marketing strategy, timelines, budgets even a SWOT. This could be a yearly plan with milestone goals and reviews against those goals.
Digital Marketing Plan - Look at your marketing channels or avenues to build a strong brand or promote your product or service more effectively. (Annual)
Multichannel Marketing Plan - How will you engage audiences differently on different content social media channels. includes the ideation behind content marketing. Scheduling etc.
Marketing Campaign - It's about executing the tactic from the plan. How to promote an event or launch a website. "Who", "What", "Where" and "How" it is done.
Content Strategy Plan - Oh, the term sounds so fancy, so complicated it's even a bit scary, but wait it's really not really that hard!
Let's start with what is a "content strategy" start with your goals, and figure out what sorts of tactics might be able to achieve your goals.
Say for example you want better brand visibility. An SEO-type strategy could be still considered content-based as the content that brings in the customers is set in the short META that is displayed within the SERP. This is also what is known as an inbound strategy. But wait, this doesn't sound like something I'd get my web designer or graphic designer to do. It's more copy related isn't it. The answer is in the goals and the best agency will engage the entire team to be on the journey and have the same mission not isolating this to the "creative team" alone.
They all have different strengths and weaknesses. You need to align to the one that is going to bring you results and services you best.
Start with word of mouth recommendations and reviews to know who rather than just doing a google "Marketer Albury".
Here's why:
Paid Ads
- bark.com
- upwork.com
- oneflare.com.au
Google My Business
A great place to start and the best thing about these guys are they "should be local" and "trusted"
- Starfish Marketing - I'd put this one to the top of my list. She seems to value community and I'm on the same page as her with a lot of my values. She's local the only question i would have is do you outsource overseas?
- Digital Marketing Bee - Strong on SEO and fast becoming one of the best in Albury. Again I would ask the question do you outsource or do you value your local community and jobs to stay here in Albury. The answer may be we just have basics done overseas but I personally would stick to an agency that I know is all Australian.
- Platform Marketing - These guys are in the growth phase and new to the market in Albury. Their approach is almost perfect and someone I'd want to engage for my "brand". they are small and use SquareSpace to compete which is why I probably hadn't heard anything from them compared to marketer bee.
- Albury Wodonga Creatives - A collection or collab approach to providing services from Aimee Chan. An excellent place to start for Photography and video. Note their site is also SquareSpace.
"Public Relations" Albury is another area or search term worth considering that probably isn't as heavily SPAMed with redundant out-of-town Albury marketers that said..
morispr is one such agency that aligns its services to Public Relations - These guys are not in Albury and market themselves as a celebrity directory that is cheap.
Your first click will take you to a contact page "UNITED STATES OF AMERICA" like it's some sort of award. Interesting is they present themselves in different industries hoping to grow this way listing the following service areas many of which are completely different you wonder how they hope to specialise in such a diverse range of areas.
Public Relations Service Areas
It seems like you can add the letters PR after just about anything and make a job out of it.
What do you think about these service areas? How do they relate to your Digital PR in Albury? Are they a clear match for your needs?
One thing I like about Googleing "marketer Albury" is it isn't quite as heavily littered with search results from people trying to make money from the Albury market from outside of the Albury Area.
Compared to "Website Albury" this is probably a better term to search for as an end consumer.
Also by now your probably seeing a theme; I'm not a fan of Squarespace. A DIY tool for the end user to do their own website marketing work. What could be better for a bricklayer, a finance broker or another non-marketing type person that knows nothing about marketing and doesn't specialise in the area marketing? You can probably see what I'm getting at. Do what you do well and leave the rest to those that specialise.
Mass market tools like upwork, usually send your work outside of Albury and Australia and sometimes but not always overseas. Personally, I would avoid and dont' forget that what you pay the person isn't what they receive. Is it sustainable for them to stay in business if they donate 25% to the gig network providing the work?
The portfolio is high on my priority of checks you can find what websites an agency has built by using a tool like keywords everywhere and checking backlinks. These sites may not be the ones they want you to see which is a good thing. Let's be transparent about what work we have or havne't done:
Starfish media - Site: https://www.candovasolutions.com.au/ - For me it doesn't tick my boxes although it might for some people. This site is targeted towards VA services and presents with a problem and solution style approach. From that perspective it achieves the goal.
Starfish media - Site: https://fletcherplumbingandco.com/ Again while it sells plumbing services and runs a WordPress style framework. Some technical problems here with text size and formatting.
Digital Marketing Bee - https://bordercafe.com.au/ & https://rhixseven.com.au/ I'm a fan of these guys staring only a few years ago DMB seems to do quality work but I am cautious about any use of external overseas services. The Border Cafe website is very nicely designed and laid out. It reminds me a bit of my work with Pulse+IT news. https://kdec.com.au/ is also quite a nice example of sites they have built that aligns to a StoryBrand approach
Platform Marketing involvement with https://tonkin.com.au/ appears positive and professional. UX, messaging and the use of PWA technology sees this website is next level compared to many of Platform's local competitors.
Web Design Albury - Albury Web Design is dominated by Darren Harris from a local GMB profile to a strong Domain Authority and good SEO he has grown his portfolio throughout Albury and the Wagga area. I'm not a huge fan of his work but he has done a good job of his SEO.
By interviewing an agency you can ensure your getting the right services and team to fulfil your goals. Don't waste their time and yours if you expect you won't use them regardless of if they fit the profile. Small marketing firms in regional Australia do not have time to waste on tire kickers who have no intent on going with you regardless of the outcome. Remember, sometimes you'll find companies promising you the world with no intent of following through.
As you've seen from my listing above their area lots of choices in the area but if you are looking to improve your brand agencies like OGA who don't even show up on a marketing Albury search shouldn't be so quickly disregarded. I've always thought OGA is the best in albury along with Webmatrix
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